Terms of use and privacy policy

1. General Terms and Conditions and are websites owned by Siempre Free, S.L. You have chosen to access these websites on a purely voluntary basis. Access to these websites is free of charge. If you do not understand and agree to the legal notice, terms and conditions of use and the privacy policy, you should not use, browse or access this website.

Access to and use of any of the contents displayed on the websites are the sole responsibility of the user. You shall use the websites in a manner consistent with their intended purpose.

You shall not make illicit use of the information contained on these websites or do anything that could damage or alter the performance of these websites.

You shall not publish falsehoods or misrepresentations that could damage Siempre Free, S.L. or lead to error on the part of other users or third parties. Any damages caused by such misrepresentations are the sole responsibility of the user.

You shall not use third-party personal information without their consent, nor use someone else's personal information to falsely represent yourself as another person or organisation.

Siempre Free, S.L. makes every effort to prevent mistakes from being published on their websites, and reserves the right to change the information at any time. Siempre Free, S.L. cannot guarantee that the content on our websites is without error or omission and shall not be liable for any damages arising from a lack of accuracy, timeliness, reliability, or otherwise. and may post links to third-party websites or facilitate access to third-party websites via search engines offered on our website. Siempre Free, S.L. provides these links solely for your convenience and is not responsible for their content, availability, products or services offered. These services are to inform our websites users about other sources of information. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.

Siempre Free, S.L. shall not be responsible for any loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this website. Siempre Free, S.L. will make every effort to make this website free from viruses.

Siempre Free, S.L. reserves the right to make changes to our websites or delete content without notice. Siempre Free, S.L. shall not be held liable for any damages that may arise from these changes. Nevertheless, it will do everything in its power to inform website users of such changes.

2. Registration and subscription

It is not necessary to provide personal information to use these websites. However, in order to use some of the services offered, including booking an apartment, you will be required to provide certain information.

You must provide true and complete information, both at registration and any ensuing communication and shall notify Siempre Free, S.L. of any changes.

If any of the required fields in the booking and contact forms are left empty, Siempre Free, S.L. may be unable to fulfil the services requested.

By using these websites you agree to the general terms and conditions and privacy policy of Siempre Free, S.L. If you wish, you can receive updates and offers by subscribing to our newsletter. You may unsubscribe at any time by writing to Siempre Free, S.L. or by any other means made available, such as clicking the "unsubscribe" link located at the bottom of each newsletter.

3. Intellectual and industrial property

All of the content contained on and, including texts, graphic design, images, databases and programs are the sole property of Siempre Free, S.L. . All rights reserved.

Under no circumstance does accessing or browsing and imply any waiver, transfer or full or partial license from Siempre Free, S.L. related to its intellectual and industrial property rights for the user’s personal use.

Any unauthorised reproduction, distribution, commercialisation or transformation of the content of the websites is a violation of the intellectual property rights of Siempre Free, S.L.

The user shall do nothing to harm the ownership of these websites. The unauthorised use of the information contained on these websites, and any damage caused by infringing the intellectual or industrial property rights of the owners may give rise to legal actions and penalties.

4. Modifications

These terms of use are subject to change at any time at the discretion of Siempre Free, S.L., either due to legal requirements or for implementing other types of improvements to the website. Such changes shall be valid from the time they are published on these websites. Siempre Free, S.L. shall make every effort to notify users whenever it modifies or revises the website.

5. Jurisdiction

For the resolution of any disputes, the parties shall submit to the jurisdiction of the Courts of Siempre free s.l. place of residence. Siempre Free, S.L. is also a partner member of CONFIANZA ONLINE. As stated in the organisation's code of ethics, in the event of controversies related to online contracts and advertising, data protection, protection of minors, and accessibility issues, user's may access the extrajudicial controversy resolution system CONFIANZA ONLINE (

6. Privacy Policy – protection of personal data

In compliance with Spanish Organic Law 15/1999 of 13 December on Personal Data Protection (LOPD) and related regulations, we hereby inform you that the personal information you submit to us through e-mail, online forms, customer-only sections or any other means provided on this website for the purposes of booking accommodation or using any other services during your relationship with the company will be included in an automated file owned and operated by Siempre Free, S.L. The purpose of the aforementioned file is to respond to queries and requests, make contact with you, manage the solicited services, commercial relationships and legitimate functions related to the company's activity, as well as sending newsletters and information to subscribers, or any future commercial communications that may be of interest to the user.

Your personal information will be handled with confidentiality. Siempre Free, S.L. is committed to privacy and personal data protection and will adopt the necessary measures to ensure maximum security and privacy of our website users. Siempre Free, S.L. fulfills its obligations under current legislation regarding personal data protection, is duly registered with the General Register of the Spanish Data Protection Agency, and follows the recommendations, updates, innovations and guidelines provided by regional, national, and European data protection agencies and other monitoring authorities.

As part of its tourist services, Siempre Free, S.L. offers a series of optional services at each destination to make our customers' stay as enjoyable as possible. To provide these services the company may use its own staff or use outside collaborators to perform these tasks. Customers who hire these services give Siempre Free, S.L. their express consent to provide their personal information (name, contact information and other data related to the accommodation and services provided) to these outside companies and collaborators. Only the employees and collaborators of Siempre Free, S.L. who need to know this information in order to provide the requested services will have access to such information.

6.1. Collection of personal data

Siempre Free, S.L. will collect personal information by lawful and fair means, relevant to the purposes, uses and services included on its website. It shall never use fraudulent, disloyal or illicit means and will never use personal information in a manner that may harm the legitimate rights of its website users.

Website users freely and voluntarily provide their personal information. Siempre Free, S.L. will only request the information necessary to perform the services requested. By submitting information through this website, you are giving your agreement to process the data described in this privacy policy and in the general conditions and terms of use of this website.

6.2. Website user's rights

You may exercise your right to access, cancel, amend, delete or oppose the use of your personal information by writing to Siempre Free, S.L., Goiko Galtzara Berri, 2 - 1ª, 20009 San Sebastián (Gipuzkoa) or by sending an email to: . Please attach proof of identity.

6.3. Security measures

Siempre Free, S.L. will process the personal information contained in its files by adopting the technical and organisational measures necessary to ensure security and to prevent any unauthorised alteration, loss, mishandling and/or unauthorised access thereto, given the state of technology, the nature of the data stored and the risks to which it is exposed, whether from human action or physical or natural forces, all in accordance with the provisions set out in LOPD and related regulations. However, the user is hereby notified that network security measures are not infallible and should be aware that our security measures are not fail-safe against possible illegal and undue intrusions. Any such illicit activity shall not be the responsibility of Siempre Free, S.L.

6.4. Site Traffic and Cookies

When you visit our websites, we may automatically download short text files called "cookies" to your computer. Cookies enable us to provide you with a better online experience, recording preferences to personalise your visit (language selection, search parameters, etc.). These are session cookies, which are deleted when you close your browser. Most internet browsers allow you to set the cookies to warn you before they are stored to your hard drive. Please consult your browser instructions or manuals for more information. Cookies do not identify the individual user, but only the computer that is being used to view the site.

In order to offer you better service via these websites, y records the IP address. This makes it possible to later process the data and analyse the number of pages visited, the number of visits, the activity of our website users, and how often they use our site.

For the purposes mentioned above, these websites use Google Analytics and/or similar tools that may use cookies and similar Tracking devices to analyse statistical data on the Siempre Free, S.L. website.

6.5. Duration

Siempre Free, S.L. reserves the right to modify this privacy policy at any time, based on our own criteria or to reflect legal developments. Should Siempre Free, S.L. make any changes to its privacy policy, the revised policy will be published on these websites. In any event, our relationship with website users shall be governed by the regulations in place at the actual time of accessing the websites. Siempre Free, S.L. recommends that users re-visit this privacy policy on occasion to learn of new privacy practices or changes to our policy.